Senior Cyber Defence Operations Analyst

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom ARM Full time
Job Overview

As a Senior Cyber Defence Operations Analyst at Arm, you will be responsible for leading day-to-day detailed operations, as well as triage, investigation, and response to security incidents/vulnerabilities in line with defined response plans and SLAs.

Key Responsibilities
  • Deliver end-to-end management of incidents/vulnerabilities in an efficient, well-organized manner, communicating and collaborating with stakeholders.
  • Responsible for maintaining SLAs on their own tickets as well as others when leading operations.
  • Record new risks and vulnerabilities identified during incident/vulnerability response, as well as suggesting treatment plans.
  • Build positive relationships with key stakeholders, partners, and vendors.
  • Responsible for coordination of the queue, ensuring incident/vulnerabilities are dealt with in a priority order and addressing/escalating where there are delays or blockers.
  • Lead investigation of all common incident/vulnerability types without supervision and exhibits high-quality communications.
  • Involvement in higher-priority incidents/vulnerabilities with occasional supervision.
  • Holds an advanced level of skill across all incident/vulnerability response & investigation tooling and considered an SME in required knowledge to support CDO investigations.
  • Provide on-the-job training and peer review to team members.
  • Creation of Management Information reports on threat trend analysis.
  • Foster recommendations into strategic plans for the development of CDO and its processes, playbooks, and tooling.
Requirements
  • Able to independently tackle straightforward incidents/vulnerabilities by investigating fully and provides recommendations for more complex incidents/vulnerabilities.
  • Clear communication skills are required to lead security incidents/vulnerabilities effectively. Ability to produce written and numeric material to a high standard, with a superb attention to detail and accuracy.
  • Agile, motivated self-starter and can prioritize quickly and effectively and comfortable working with little supervision but integrate well into teams where required.
  • Developing foundational negotiation and influencing skills.
  • Upholds the highest standards set out within the CDO engagement charter, ensuring the exceptional reputation of CDO is maintained.
Nice to Have
  • Experience working in a security role focused on incident/vulnerability response.
  • Desirable; BSc or higher in relevant security subject.
  • Desirable; applicable professional qualification e.g. CISSP, GCIH, GIAC, GCFE, GREM SANS Certifications.
  • Demonstrates good understanding of other Enterprise Security domains.
  • Solid understanding of ITIL processes is desirable.
  • Awareness of project management techniques.
  • Experience in leading incident/vulnerability response tasks.

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