Client Relationship Executive

4 days ago


Brackley, Northamptonshire, United Kingdom Brave Human Capital Group Full time
Job Summary

We are seeking a Client Relationship Executive to join our commercial insurance team in Brackley. As a key member of our team, you will be responsible for managing the day-to-day needs of our commercial clients, ensuring they receive the highest level of customer service.

The ideal candidate will have previous experience working with commercial insurance and possess excellent communication skills, both verbal and written. They will also be self-motivated, willing to learn, and enthusiastic about delivering a consistently good experience to customers.

Key Responsibilities:

  • Provide a fantastic customer experience to our valued clients, managing day-to-day client relationships and ensuring they receive the highest level of customer service.
  • Review and process amendments to policies arising from changes to cover and circumstance, meeting customer service standards and ensuring cover is appropriate.
  • Identify opportunities for cross-selling (including financial services) and maintain own knowledge and skills to sell professionally and compliantly.
  • Ensure existing relationships are renewed and long-term customer relationships are maintained, effectively generating an overall sales growth by retention, cross-sales, and referrals.

Our Benefits Package:

  • Continuous opportunity for career progression and further qualifications.
  • Pension Contributions & Employee Benefits Schemes.
  • Free on-site parking.
  • Beautiful rural location inside a listed barn.
  • Regular Team Events and Activities.
  • Day-off for your Birthday.

Salary Information:

£30,000 - £35,000 per annum, depending on experience.



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