Patient Experience Coordinator
1 month ago
We are seeking a highly skilled and experienced Front Office Support Specialist to join our team at Portman Dental Care group.
We offer a competitive salary of $58,000 - $68,000 per annum, depending on experience.
About the RoleThis is an exciting opportunity to work in a dynamic and supportive team environment, where you will have the chance to make a real difference in the lives of our patients.
Key ResponsibilitiesYour key responsibilities will include:
- Front of House Reception Experience: Providing exceptional patient care and administrative support to our dental clinic.
- Patient Communication and Relationship Building: Working closely with patients to understand their needs, provide personalized support, and build strong relationships.
- Administrative Tasks: Performing various administrative tasks such as data entry, filing, and maintaining accurate records.
We welcome applicants who possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
RequirementsTo succeed in this role, you will need:
- Positive Attitude and Empathy: A positive attitude and empathy towards patients and colleagues.
- Excellent Communication Skills: Excellent communication skills with patients and colleagues.
- Organizational Skills: Strong organizational skills to manage multiple tasks and priorities.
We offer a comprehensive benefits package, including:
- Bonus Scheme: A bonus scheme based on practice performance that rewards your hard work and dedication.
- Additional Special Days Off and Annual Leave: We understand the importance of work-life balance and offer additional special days off and annual leave days.
- Enhanced Maternity and Paternity Leave: We prioritize family well-being and offer enhanced maternity and paternity leave policies.
- Life Assurance and Contributory Pension Scheme: We provide life assurance and contributory pension scheme to ensure your financial security.
- Employee Assistance Programme and GP Service: We offer an Employee Assistance Programme and GP service to support your mental and physical health.
- Cycle to Work Scheme and Benefits Platform: We encourage sustainable travel and offer a cycle to work scheme and benefits platform.
To apply, please submit your latest CV.
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