Front Office Support Specialist

1 month ago


Crieff, Perth and Kinross, United Kingdom Portman Dental Care group. Full time

Join our dynamic team at Portman Dental Care group as a Patient Experience Coordinator

We offer a competitive salary of $52,000 - $62,000 per annum, depending on experience.

About Us

We are a friendly dental clinic with modern facilities and a welcoming atmosphere. Our team is dedicated to providing exceptional patient care and building strong relationships with our patients.

Job Description

As a Patient Experience Coordinator, you will play a vital role in ensuring our patients receive exceptional care and support. Your key responsibilities will include:

  • Front of House Reception Experience: You will be the first point of contact for patients, handling inquiries, scheduling appointments, and managing patient records.
  • Patient Communication and Relationship Building: You will work closely with patients to understand their needs, provide personalized support, and build strong relationships.
  • Administrative Tasks: You will perform various administrative tasks such as data entry, filing, and maintaining accurate records.

We welcome applicants who possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Requirements

To succeed in this role, you will need:

  • Positive Attitude and Empathy: A positive attitude and empathy towards patients and colleagues.
  • Excellent Communication Skills: Excellent communication skills with patients and colleagues.
  • Organizational Skills: Strong organizational skills to manage multiple tasks and priorities.
Benefits

We offer a comprehensive benefits package, including:

  • Bonus Scheme: A bonus scheme based on practice performance that rewards your hard work and dedication.
  • Additional Special Days Off and Annual Leave: We understand the importance of work-life balance and offer additional special days off and annual leave days.
  • Enhanced Maternity and Paternity Leave: We prioritize family well-being and offer enhanced maternity and paternity leave policies.
  • Life Assurance and Contributory Pension Scheme: We provide life assurance and contributory pension scheme to ensure your financial security.
  • Employee Assistance Programme and GP Service: We offer an Employee Assistance Programme and GP service to support your mental and physical health.
  • Cycle to Work Scheme and Benefits Platform: We encourage sustainable travel and offer a cycle to work scheme and benefits platform.

To apply, please submit your latest CV.



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