Sales Associate

3 weeks ago


London, Greater London, United Kingdom Partner Retail Services Full time

About Us

We are Partner Retail Services, a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a leading player in the tech retail industry, we offer a unique platform for growth and development.

At PRS& Samsung, our goal is to empower customers through unrivalled interactions, introducing them to amazing products and services. We're looking for talented individuals who share our passion for technology and customer satisfaction.

Your Role

As a Retail Assistant, you will play a vital role in enriching customers' connected lives by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on showcasing Samsung products and services, helping customers find the perfect fit for their needs.

  • Main Responsibilities:
  • Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
  • Deliver exceptional customer service that leaves a lasting impression.
  • Showcase Samsung products and services to customers, highlighting their features and benefits.
  • Provide basic device repair services, resolving common issues promptly.
  • Maintain a welcoming and organised store environment that reflects the brand.
  • Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.

Your Skills and Qualifications

To succeed in this role, you'll need to possess excellent interpersonal skills, a commercial mindset, and a genuine love for all things tech. You'll also need to be adaptable, thrive in a fast-paced environment, and have a hunger for knowledge.

What We Offer

We offer more than just a job; we provide a platform to grow and develop your skills. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. Our Learning and Development team is dedicated to your professional training in the role, covering topics such as induction, product and customer journey.

Our benefits package includes access to a Samsung Employee Discount Portal, birthday holiday, perks and rewards, monthly bonus potential, wellbeing tools and platform, mental health first aid access, seeded devices, employee assistance platform, annual partnership with national charities, and celebrations of awareness days and religious holidays.

Salary Range

The estimated salary for this role is between £12,540 and £13,150 per annum, depending on location and experience.



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