Hospitality Operations Lead

1 week ago


Ayr, South Ayrshire, United Kingdom Leisure People Recruitment Full time
Job Description

The Hospitality Operations Lead will oversee the delivery of exceptional customer experiences across our venue, ensuring that every guest has an unforgettable stay. Key responsibilities include providing leadership to the Experience team, developing and executing strategic plans to achieve departmental and organizational objectives, and collaborating with internal and external stakeholders to build strong relationships and identify opportunities for growth.

Candidates must have a proven track record of success in a senior leadership role, with a strong focus on customer service and operational excellence. They must also have excellent communication and interpersonal skills, with the ability to motivate and develop their team, as well as drive business growth and improvement.

The salary for this position is estimated to be around £48K-£55K per annum, depending on experience, with a range of benefits including training and development opportunities and potential accommodation options at the venue.



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