Senior Optical Advisor
4 weeks ago
Job Title – Patient Advisor
Location: Our company
Hours: Part time – 16 hours – Wednesday and Thursday
Salary: £24,000 Pro Rata
At Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.
We're committed to a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects. As a Patient Advisor, you'll play a vital role in making our patients feel valued and supported.
Your day-to-day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations and practice visits
- Undertaking diagnostic scans using state-of-the-art equipment as part of a full health check
- Assisting patients to complete health & lifestyle questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates for vision correction surgery
- Advising on traditional vision correction solutions, namely glasses and contact lenses
- Discussing finance options
- Accurately maintaining patient records
Are you passionate about providing world-class customer service? Do you possess strong organisational skills and the ability to communicate clearly with a diverse range of people? If so, we'd love to hear from you.
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