Sales Advisor
6 days ago
Key Responsibilities:
The Sales Advisor will be responsible for delivering exceptional customer service while achieving sales targets. This will involve guiding potential purchasers around show homes, stock plots, and sites to demonstrate the product, ensuring the general presentation of the site and sales complex is maintained to a high standard, and ensuring all relevant information is available to give full and accurate information to purchasers.
Accountabilities:
- Ensure the site and sales complex is presented to a high standard.
- Maintain accurate records using the CRM system.
- Liaise with purchasers, solicitors, and financial advisers.
- Arrange for customers to attend home demonstrations and carry out the Company's handover policy.
- Assist purchasers following legal completion with any defects or customer care issues.
- Attend and minute the weekly Sales/Site Meeting with the Site Manager.
- Work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Requirements:
- Experience of working within a face-to-face sales environment.
- Effective negotiation and sales skills.
- Good administration skills.
- Strong communication and listening skills.
- Ability to work on own as well as part of a team.
- IT literate and the ability to adapt to new systems.
- Committed to diversity and inclusion.
- Willingness to be flexible in respect to day-to-day duties and hours worked.
- Lone working, dependent on site.
- Ability to travel to all sales sites, including divisional offices.
- Able to work weekends and bank holidays.
What We Offer:
- Competitive basic salary + monthly commission.
- Contributory pension scheme.
- 25 days holiday, plus bank holidays.
- Holiday purchase scheme.
- Access to discounts and benefits portal.
- ShareSave Scheme.
- Cycle to Work Scheme.
- Life assurance.
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