Sales Advisor
4 weeks ago
At Bellway, we are committed to building an inclusive culture that values and respects difference, while creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to work with one of the UK's largest house builders, Bellway. Our South London Division is looking to recruit a Sales Advisor to join the Division's Sales team.
The Role
The role of Sales Advisor reports to the Sales Director and carries out all aspects of the day-to-day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.
Key Responsibilities
- Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
- Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
- Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
- Ensure visitors and potential purchasers to site are aware of Bellway's Health and Safety Policy and they are always accompanied by a Bellway representative.
- Maintain accurate records using Bellway's in-house CRM system.
- Liaise with purchasers, solicitors and financial advisers on a regular basis.
- Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company's handover policy.
- Assist purchasers following legal completion with any defects or customer care issues.
- Attend and minute a weekly Sales/Site Meeting with your Site Manager.
- Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Requirements
- Experience of working within a face-to-face sales environment.
- Experience of working as a Sales Advisor for a residential house builder is desirable.
- GCSE Maths and English – Grade 4/C or above (or equivalent).
- Effective negotiation and sales skills.
- Good administration skills.
- Strong communication and listening skills.
- Ability to work on own as well as part of a team.
- IT literate and the ability to adapt to new systems.
- Committed to diversity and inclusion.
The Role and Working Conditions
- Willing to be flexible in respect to day-to-day duties and hours worked.
- Lone working, dependant on site.
- Ability to travel to all sales sites, including divisional offices.
- Able to work weekends and bank holidays.
In return, we can offer you:
- Competitive basic salary + monthly commission.
- Contributory pension scheme.
- 25 days holiday, plus bank holidays.
- Holiday purchase scheme.
- Access to discounts and benefits portal.
- ShareSave Scheme.
- Cycle to Work Scheme.
- Life assurance.
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