NEC Housing Expert

3 weeks ago

Manchester, United Kingdom NEC Software Solutions Full time
Job Description

NEC Software Solutions is seeking an experienced Implementation Consultant to join our UK-based Housing team.

We are looking for a highly skilled professional to specialize in NEC Housing Allocations, Rents and/or Service Charges Modules for the not-for-profit social housing sector.

The ideal candidate will have in-depth expertise in using NEC Housing, ideally with experience in Allocations, Rents or Service Charge Modules within NEC Housing.

Key Responsibilities:

  • Provide expert guidance in implementing NEC Housing systems, with a focus on system configuration and build.
  • Offer excellent advice to current customers using NEC Housing.
  • Ensure customer satisfaction with our product and promptly communicate any issues to our internal teams.
  • Create and maintain training courses and solution design manuals for both customers and internal teams.
  • Stay up-to-date with the latest developments in all aspects of Social Housing Management.
  • Be flexible and available for travel throughout the UK to visit both customer and company sites when required.

Qualifications:

  • In-depth expertise in using NEC Housing.
  • Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.

We offer a range of benefits to our employees, including private medical cover, 25 days paid holiday, and a group pension plan with employer contributions.

We are an equal opportunities employer and welcome applications from all communities.

Our software is used by governments, hospitals, police forces, and more to support public services.

We work with our customers to make a world of difference and would love your help.

As a member of our team, you'll have the opportunity to work with our 3,000+ employees and contribute to our mission to push the boundaries of what's possible.

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