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Warehouse Operations Leader
2 months ago
Why consider this opportunity
Joining Sainsbury's as a Warehouse Operations Leader in our Local Fulfilment Centre (LFC) presents a unique chance to significantly enhance our customers' experience. As a pivotal figure, you will be instrumental in cultivating an environment where team members flourish and provide outstanding service. You will have the opportunity to mentor and motivate a diverse group, driving engagement while embodying our core values. With an emphasis on customer satisfaction and ongoing improvement, you will possess the autonomy to make impactful decisions that drive business success. In our dynamic and collaborative setting, we prioritize inclusivity, diversity, and the well-being of our workforce. Become part of a team that embraces transformation, encourages development, and focuses on delivering exceptional results while upholding the highest standards of quality, safety, and efficiency.
Key Responsibilities
Your main duty will be to ensure exceptional service delivery to our customers by leading a team within the LFC warehouse operations. You will concentrate on adhering to legal and budgetary standards while guaranteeing the utmost level of customer satisfaction through established service level agreements (SLAs). By setting a strong example, you will promote engagement and uphold our values within your team, ensuring open and effective communication. Your customer-focused mindset will prioritize customer needs in all operational activities and decision-making processes. You will manage and coach your colleagues, driving their performance towards meeting targets and collaborating with other team members within the LFC to achieve site objectives. Additionally, you will be responsible for maintaining health and safety protocols, planning resource allocation for your team, and ensuring the accuracy and security of inventory. By effectively engaging and inspiring your colleagues, managing and developing the team, and responding adeptly to customer demands, you will foster a culture where team members enjoy their work and contribute to the overall success of the LFC.
Ideal Candidate Profile
As a proficient leader, you will bring expertise in warehouse and retail operations. Your understanding of multi-drop delivery and customer final mile logistics enables you to prioritize customer needs and cultivate a team culture where all members recognize the impact of their actions on service and business outcomes. With a proven history of leading large, diverse teams in a unionized setting, you possess effective decision-making skills, strong communication abilities, and the capacity to listen and respond to customer needs. Your inclusive leadership style actively promotes diversity, engages and motivates colleagues at all levels, and demonstrates a customer-centric approach in decision-making to achieve desired customer results.
Benefits of Joining Us
You will experience a supportive, family-oriented atmosphere with approachable management. As part of a Sainsbury's-owned multi-brand retailer, there are numerous opportunities for career development across various sectors of the business.
In addition, we offer a comprehensive range of benefits for all our team members, including:
- Discount card – 10% off your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday.
- Complimentary food and hot beverages in colleague areas across all Local Fulfilment Centres.
- Generous holiday allowance, maternity, and paternity leave.
- Pension scheme – we match 4-7% of your contributions.
- Sainsbury's share scheme – build an investment at discounted rates.
- Wellbeing support – access to emotional support, counseling, legal, and financial advice.
- Colleague networks – connect with like-minded individuals to help realize your potential.
- Our Cycle to Work scheme allows you to hire a new bike and cycling equipment while saving on tax and national insurance.
- Special offers on gym memberships, dining, vacations, retail vouchers, and more.
