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Co-ordination Specialist

3 weeks ago

Stroud, Gloucestershire, United Kingdom Anderson Recruitment Full time

Operations Co-ordinator

We are seeking an experienced Operations Co-ordinator to join our team at Anderson Recruitment. The successful candidate will have excellent communication skills, be able to think on their feet and handle challenging situations with ease.

As a key member of the operations team, you will be responsible for maintaining strong relationships with clients and trainers, booking meetings and confirming training dates and times. You will also manage and confirm all training logistics, including evaluation and supporting sales.

Daily Tasks:

  • Communicating with customers and trainers to arrange all training
  • Managing customer invoicing
  • Confirming final logistics with all stakeholders
  • Dealing effectively with any amendments to logistics
  • Ensuring successful delivery of training
  • Setting up and managing training evaluation
  • Booking training follow-up meetings with customers
  • Supporting sales and marketing

Candidate Attributes:

  • Exceptional Communication: Building and maintaining strong relationships and articulating ideas clearly through both written and verbal communication
  • Confidence and Agility: Quick thinking, adaptability, and the ability to think on your feet
  • Problem-Solving Skills: An innate ability to identify solutions in challenging situations
  • Initiative: Ability to take initiative and improve existing processes
  • Attention to Detail: Consistent accuracy when handling client and trainer interactions
  • IT and CRM Proficiency: Competent in using Word, Excel, and PowerPoint and ability to easily learn new IT tools and CRM systems
  • Well Organised: Have excellent organisational skills and the ability to prioritise effectively

Job Details:

Location: Stroud

Hours: Monday to Friday, 9am to 5:30pm with potential hybrid working option

Salary: £30,000 per annum