Host/Hostess - Customer Experience Specialist
4 weeks ago
Tattu is a pioneering luxury restaurant brand that crafts unforgettable experiences for its guests. With a strong focus on modern Chinese cuisine and exceptional service, we're committed to pushing the boundaries of hospitality.
The RoleWe're seeking a talented Host/Hostess to join our team, who will be the first point of contact for our guests. As a Host/Hostess, you'll be responsible for delivering a warm welcome, ensuring a seamless dining experience, and creating a positive atmosphere that exceeds our guests' expectations.
Key Responsibilities- Provide exceptional customer service, ensuring a warm welcome and a unique experience for each guest
- Support the team in creating a positive and infectious energy that excites guests before, during, and after their Tattu experience
- Demonstrate attention to detail, ensuring impeccable service and a focus on the little things that make a difference
- Use your personable skills to respond to different situations and customer requirements
- Be committed to ongoing learning and development, with opportunities to grow and progress within the company
- Health and Wellbeing: Enjoy monthly sessions for relaxation and wellness, including massages, yoga, and pottery painting
- Progression: Benefit from bespoke development journeys, development academies, and opportunities to learn from industry experts
- Extras: Enjoy 50% off food and drink, dine for free on your anniversary, and participate in our recommend a friend scheme
If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we'd love to hear from you.
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Host/Hostess - Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Tattu Full timeTattu, a luxury restaurant brand, is seeking a skilled Host/Hostess to join their team. As a key member of the front-of-house team, you will be responsible for delivering a warm welcome and exceptional customer experience to guests.The ideal candidate will be passionate about customer service, have excellent communication skills, and be able to work well...
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Host/Hostess - Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Tattu Full timeTattu, a luxury restaurant brand, is seeking a skilled Host/Hostess to join their team. As a key member of the front-of-house team, you will be responsible for delivering a warm welcome and exceptional customer experience to guests.The ideal candidate will be passionate about customer service, have excellent communication skills, and be able to work well...
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Host/Hostess - Customer Experience Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Tattu Full timeTattu, a luxury restaurant brand, is seeking a skilled Host/Hostess to join its team. As a key ambassador of the brand, you will be responsible for delivering exceptional customer experiences, creating a warm and welcoming atmosphere, and ensuring seamless service delivery.The Role:As a Host/Hostess, you will be the first point of contact for guests, setting...
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Host/Hostess - Customer Experience Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Tattu Full timeTattu, a luxury restaurant brand, is seeking a skilled Host/Hostess to join its team. As a key ambassador of the brand, you will be responsible for delivering exceptional customer experiences, creating a warm and welcoming atmosphere, and ensuring seamless service delivery.The Role:As a Host/Hostess, you will be the first point of contact for guests, setting...
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Host/Hostess - Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Tattu Full timeTattu is a luxury restaurant brand that offers a unique customer journey. As a key member of our team, you will be responsible for delivering exceptional service and creating a memorable experience for our guests.The role involves demonstrating a passion for customer service, supporting your team to create a positive energy, and delivering impeccable service...
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Host/Hostess - Customer Experience Specialist
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Birmingham, Birmingham, United Kingdom Tattu Full timeAbout TattuTattu is a luxury restaurant brand that offers a unique customer journey, blending modern Chinese cuisine with dramatic interiors and exceptional service.The RoleWe are seeking a skilled Host/Hostess to join our team, responsible for delivering a warm welcome and exceptional customer experience. Key responsibilities include:Providing a warm and...
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Host/Hostess - Customer Experience Specialist
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Birmingham, Birmingham, United Kingdom Tattu Full timeAbout TattuTattu is a luxury restaurant brand that offers a unique customer journey, blending modern Chinese cuisine with dramatic interiors and exceptional service.The RoleWe are seeking a skilled Host/Hostess to join our team, responsible for delivering a warm welcome and exceptional customer experience. Key responsibilities include:Providing a warm and...
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