Customer Experience Manager

6 days ago


Sandhurst, Bracknell Forest, United Kingdom Greggs Plc Careers Full time
Job Description
In this role, you will lead the team in delivering exceptional customer experiences across multiple channels, including in-store, delivery, Click+Collect, and drive-thru. As a key member of the management team, you will be responsible for ensuring the shop is well-run and that customers have a brilliant experience when shopping with us.
Key responsibilities include:
  • Inspiring the team to achieve excellent results and maintaining high standards in the shop.
  • Leading by example and providing excellent customer service in a fast-paced environment.
  • Preparing our products, including making sandwiches and managing ovens.
  • Ensuring displays are fully stocked and visually appealing at all times.
  • Maintaining a clean, tidy, and presentable shop environment.
What we offer
  • A competitive salary of £20,000 - £25,000 per annum, paid weekly.
  • A colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
  • Free hot drinks while on a break.


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