Technical Resource Group Member
4 days ago
We are seeking a talented individual to join our System Engineering & Technicians team as a Technical Resource Group Member.
About the Role
- The role will involve working onsite at one of our clients' offices in Hereford and Lincoln.
- You will provide configuration, support and troubleshooting services in the Wintel environment.
- You will become hardware and software skilled and accredited through vendor training programmes.
Your Key Responsibilities
- Provide effective and efficient customer service to the customer.
- Communicate with the customer, keeping them informed of progress to avoid escalations.
- Becoming hardware and software skilled and accredited through the appropriate vendor training programmes.
Requirements
- An understanding of desktop/laptop technologies and Windows operating systems.
- A desire to further your career in desktop support in a corporate setting.
- Eligibility for SC clearance.
Compensation and Benefits
- A competitive salary of £34,000 - £40,000 per annum, depending on experience.
- An annual salary increase of 2-5%.
- A comprehensive benefits package including pension scheme, life assurance, and private health insurance.
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