ECC Receptionist

About the Role

We are seeking a highly organized and customer-focused Receptionist to join our team in the Urgent Care Centre/Emergency Department. As a key member of our team, you will provide a welcoming and professional service to patients and visitors, ensuring a smooth and efficient experience.

Key Responsibilities

• Provide administrative support to the clinical team, including patient registrations, documentation, and record retrieval.
• Manage the reception area, ensuring a clean and organized environment.
• Handle telephone inquiries and respond to patient queries in a confident and courteous manner.
• Work collaboratively with the team to achieve departmental goals and objectives.

About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider, serving over one million patients annually. We are committed to delivering world-class services and promoting a diverse and inclusive workforce.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for professional development and growth.
• A competitive salary and benefits package.
• A flexible working arrangement to support work-life balance.

Person Specification

Essential

• Good level of general education.
• NVQ 2 in Administration or willingness to work towards NVQ Level 2.

Desirable

• Audio typing qualification or relevant experience.
• Previous experience of working in a customer services environment.