IT Service Delivery Manager

3 weeks ago


London, Greater London, United Kingdom Cognizant Full time

We are seeking an experienced IT Service Delivery Manager to join our team at Cognizant. This is an excellent opportunity for professionals to work on leading-edge technology projects and be part of our Cloud, Infrastructure & Security Services Practice.

The ideal candidate will have a strong background in IT service management, with experience in using Service Now for efficient IT service delivery and workflow automation. He or she should also possess expertise in incident management, change management, and service desk operations.

We estimate the salary for this position to be around $140,000 per year, based on industry standards and location.

As an IT Service Delivery Manager at Cognizant, you will be responsible for leading incident management efforts, supervising the service desk team, and collaborating with cross-functional teams to identify and address IT infrastructure needs. You will also develop and implement strategies to improve IT service delivery and customer satisfaction.

We offer a dynamic and challenging work environment, with opportunities for career growth and development. Our team is passionate about delivering high-quality solutions to our clients, and we are looking for like-minded professionals to join us.



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