Lodge Manager

4 weeks ago


BurnhamonSea, Somerset, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, including coordinating contractors and suppliers
  • Provide a first-class service to residents, responding to their needs and concerns
  • Organize activities and events to enhance the resident experience
  • Ensure compliance with health and safety regulations and policies
  • Develop and maintain positive relationships with residents, colleagues, and external partners
Requirements
  • Proven experience in a similar role, preferably in the retirement living or social housing sector
  • Excellent customer service skills, with the ability to work with people of all ages and backgrounds
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to work independently and as part of a team, with a flexible approach to working hours
  • Knowledge of health and safety regulations and policies, with the ability to apply them in a practical context
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to make a positive difference in the lives of our residents

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