Service Desk Expert
1 day ago
We are looking for a skilled Customer Service Advisor to join our team in Weymouth, United Kingdom. As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support through various channels. If you have a passion for delivering exceptional customer experiences and possess excellent communication and problem-solving skills, we encourage you to apply.
About the Position
This is a full-time role that offers a competitive salary of £25,000 per annum, based on location and industry standards. You will be responsible for handling high-volume queries, providing accurate information regarding products and services, and resolving customer issues efficiently. Our ideal candidate will have previous experience in a customer-facing role and be proficient in Microsoft Office and CRM systems.
Key Accountabilities
- Handle incoming calls, emails, and chat queries from customers.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
Benefits Package
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
Estimated Salary Range: £24,500 - £29,000 per annum.
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