Dame's Assistant

1 month ago

Windsor, Windsor and Maidenhead, United Kingdom Eton College Full time
Job Title: Dame's Assistant

We are seeking a highly motivated and dedicated individual to join our team as a Dame's Assistant at Eton College. As a key member of our house staff, you will play a vital role in supporting the Dame with the pastoral care of students, ensuring the smooth day-to-day running of the house, and maintaining high standards of health and safety.

Main Responsibilities:
  • Develop positive relationships with new pupils, inducting them into the ways of the house and setting expectations for cleanliness, laundry, and respect for their environment.
  • Supervise laundry, send students' clothing and sheets to laundry, and check returns to report any missing items.
  • Supervise Messing Teas, ensuring health and safety requirements are met, and take opportunities to get to know pupils, set standards, and provide pastoral support.
  • Assist the Dame with the general health and wellbeing of pupils, liaising with School medical staff as needed.
  • Escort pupils to routine appointments and respond to medical emergencies.
  • Liaise with parents on medical, domestic, or logistic matters in the absence of the Dame.
  • Support the Dame and House Master at functions and events, including setup, serving, and washing up.
  • Undertake administration tasks as directed by the Dame, liaising with central school teams as necessary.
  • Ensure all relevant information is communicated to the Dame and that child protection procedures are adhered to.
  • Cover for the Dame during time off and administer prescribed medication to pupils, keeping accurate records.
  • Maintain cleanliness standards in allocated rooms and areas, following expectations and standards set by the Central Cleaning team.
  • Attend training sessions and meetings as necessary for professional duties, including pastoral and Health and Safety matters.
Requirements:
  • Flexible approach to work and a 'can do' attitude.
  • High standard of verbal and written communication skills, with ability to adapt style for different audiences.
  • Ability to nurture good working relationships with other departments.
  • Ability to work independently while taking direction from the Dame, House Master, and Housekeeping Supervisor.
  • Confidence in dealing with challenging situations.
  • Previous experience in administration and good computer skills, particularly in Word, Excel, and Outlook.
  • Understanding of when to resolve problems independently and when to ask for help.
  • Flexibility to work within a dual reporting line structure.
Desirable Qualifications:
  • Previous experience in a pastoral role for children or young adults.
  • Awareness of the Children's Act and Safeguarding and Child Protection.
  • First Aid or relevant medical training.
  • Clean and valid driving license.
Benefits:

Eton College offers a range of benefits, including an 11% employer contribution to your pension, Employee Assistance Programme, enhanced Maternity/Paternity scheme, cycle to work scheme, subsidised lunches during term time, free access to sport and leisure facilities, and discounts at local retailers and businesses.

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