Insurance Leadership Position

2 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

**Welcome to Hastings Direct**

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.

As our Home Claims Team Leader, you will lead our claims team to provide exceptional customer experiences while driving business growth through efficient processes.

The successful candidate will possess excellent leadership skills, be able to build strong relationships with colleagues and stakeholders, and have a passion for delivering results in a dynamic environment.

You will be responsible for overseeing the daily operations of the claims team, ensuring that all tasks are completed to the highest standard, and identifying opportunities to improve our processes and procedures.

**Estimated Salary:** £62,500 per annum, based on your location and experience.

Job Description:

  1. Lead a team of claims handlers to achieve business objectives
  2. Develop and implement effective processes to drive efficiency and quality
  3. Collaborate with cross-functional teams to resolve complex claims issues
  4. Maintain accurate records and reports to inform business decisions

Requirements:

  • Proven leadership experience in a claims or insurance-related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment

Benefits:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • Pension scheme and life assurance
  • Generous annual leave entitlement


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