Receptionist

2 months ago


Doncaster, Doncaster, United Kingdom The Rossington Practice Full time

About The Rossington Practice

We are a dynamic and supportive healthcare organization dedicated to providing exceptional patient care. Our team is committed to delivering high-quality services in a friendly and approachable manner.

Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Administrative Assistant. The successful candidate will be responsible for providing administrative support to our clinical team, ensuring the smooth operation of our practice.

Main Responsibilities

  • Provide exceptional customer service to patients, responding to their queries and concerns in a polite and professional manner.
  • Manage and maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
  • Process and code documents, including hospital correspondence and medical records.
  • Organize and maintain filing systems, both physical and electronic.
  • Assist with the preparation of clinical rotas and appointment schedules.
  • Perform general administrative tasks, including data entry, photocopying, and scanning.
  • Communicate effectively with patients, staff, and external agencies, both verbally and in writing.

Requirements

  • Previous experience in a reception or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff.
  • High level of accuracy and attention to detail, with the ability to maintain confidentiality and data protection.
  • Ability to work independently and as part of a team, with a flexible approach to workload and priorities.

What We Offer

  • A supportive and dynamic work environment, with opportunities for professional development and growth.
  • A competitive salary and benefits package, including uniform and pension scheme.
  • The chance to work with a dedicated and passionate team, committed to delivering exceptional patient care.

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