Beauty Consultant

3 weeks ago

Dartford, Kent, United Kingdom Sephora Full time

About the Role:

We are seeking a skilled Beauty Advisor to join our team at Sephora. As a Beauty Advisor, you will be responsible for providing exceptional customer service and expertise in makeup, skincare, and fragrance.

Key Responsibilities:

  • Customer Service: Engage with customers in a friendly and approachable manner, actively listening to their needs and preferences. Offer personalized product recommendations and advice, taking into consideration individual skin type, tone, needs, and desired look.
  • Product Knowledge: Stay up-to-date with the latest beauty trends, techniques, and products available at Sephora. Have an in-depth understanding of the features and benefits of different makeup, skincare, and fragrance brands, including Sephora's private label offerings.
  • Sales and Goals: Proactively engage customers to drive sales and meet store sales targets. Recommend additional products, upsell complementary items, and promote Sephora's loyalty program.
  • Visual Merchandising: Assist in maintaining an organized and visually appealing makeup, skincare, and fragrance section. Ensure shelves are stocked with an appropriate quantity of products at all times.
  • Brand Representation: Embody the Sephora brand values and maintain a professional appearance at all times. Ensure the store's visual merchandising standards are upheld, including cleanliness and organization of beauty counters and displays.

Requirements:

  • Proven experience as a beauty advisor, preferably in a retail/customer experience-focused environment.
  • Extensive knowledge of makeup, skincare, and fragrance products, techniques, applications, and industry trends.
  • Strong interpersonal and communication skills, with the ability to build rapport and connect with customers.
  • Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
  • Goal-oriented mindset and proven track record of meeting or exceeding sales targets.

About Sephora:

Sephora is a leading beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We are united by a common goal - to reimagine the future of beauty.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and customer-focused individual with a passion for beauty, please submit your application. We look forward to hearing from you

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