Store Leadership and Customer Experience Director

1 week ago


London, Greater London, United Kingdom WOLVERINE WORLDWIDE INC Full time

We are seeking a Store Leadership and Customer Experience Director to join our team at Wolverine Worldwide Inc. in the United States.

Job Description:

This role will oversee store management, lead cross-functional teams, and make data-driven decisions to drive business results. The ideal candidate will have experience in managing sales teams, developing store operations strategies, and driving revenue growth.

Salary:$100,000 - $120,000 per year

Key Responsibilities:
  • Oversee store management, including hiring, training, and developing sales teams.
  • Develop and implement store operations strategies to drive efficiency, productivity, and customer engagement.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Conduct regular store visits to provide coaching, feedback, and support to store managers.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 5 years of experience in retail operations, sales management, or related field.
  • Proven track record of driving revenue growth and improving customer satisfaction.
  • Excellent communication, leadership, and problem-solving skills.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Ongoing training and development opportunities to enhance skills and knowledge.
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