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Reception Team Leader

1 month ago

Leeds, Leeds, United Kingdom Apcoa Parking Full time

Reception Team Leader Opportunity

We are seeking a highly organized and customer-focused individual to join our team as a Reception Team Leader at Leeds Bradford Airport. As a key member of our front desk operations, you will be responsible for managing a team of drivers, overseeing the movement of vehicles, and providing exceptional customer service.

Key Responsibilities:

  • Ensure administrative tasks are completed efficiently and effectively.
  • Monitor team performance, vehicle movements, and key security.
  • Conduct audits to ensure compliance with company standards.
  • Build strong relationships with clients and internal support services.
  • Provide excellent customer service and reception duties.
  • Move vehicles to various car parks as required.
  • Check in customers using the pre-book system and allocate vehicles to parking spots.

Requirements:

  • Flexibility to work early morning, weekends, and bank holidays.
  • Ability to work with minimal guidance and collaboratively.
  • High level of attention to detail and accuracy.
  • Ability to remain calm and composed under pressure.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Full, clean UK driving license is necessary.

Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. We pride ourselves on our commitment to excellence, innovation, and client satisfaction. As a motivated and experienced Reception Team Leader, you will be an excellent team player with great communication skills, able to work under pressure and demonstrate good organization and reliability.