Planner Position
3 weeks ago
R13 Recruitment is partnering with a reputable housing business to fill a Planner position on a 3-month temporary assignment, which may become a 9-month fixed-term contract. As a member of the planning team, you will schedule repairs and maintenance with engineers, liaise with external subcontractors when necessary, and provide support to customers.
Day-to-Day Responsibilities:
* Liaising with customers to schedule repairs/maintenance jobs.
* Contacting subcontractors for work that cannot be completed in-house.
* Utilizing the system and planner dashboard to manage outstanding jobs and identify potential rebooking needs.
* Handling incoming calls from customers, updating them on complex repairs and handling any complaints.
* Performing clerical/administrative tasks supporting the planning team.
Requirements:
* Previous experience in a planning and logistics position.
* Significant customer service experience with strong telephone manner.
* IT proficiency with working knowledge of Microsoft Packages, including Excel.
* Excellent communication and organisation skills.
* Good problem-solving skills.
Additional Information:
This role offers an hourly rate of £14.55 and a regular working schedule from 8:00am to 5:00pm, Monday to Friday.
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Planner
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Bury St Edmunds, United Kingdom R13 Recruitment Full timeR13 are partnering with a reputable housing business in the recruitment of a Planner to join them on a 3-month temp assignment which will then become a 9-month fixed term contract, starting ASAP, to cover maternity leave. Based in Bury St Edmunds, you will be working 8.00am – 5.00pm, Monday to Friday, and be offered an hourly rate of £14.55. As a member...
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