IT Supplier Manager
1 month ago
About the Role
The IT Supplier Manager will be responsible for managing assigned suppliers in accordance with agreed governance processes, ensuring compliance with contractual, regulatory, and statutory obligations. This includes negotiating and ensuring Connells Group gains ongoing value from suppliers, assisting peers in operational teams to maintain productive and healthy relationships.
Responsibilities:
- Engage and onboard new suppliers of required services in accordance with supplier management policies and standards.
- Ensure contracts, governance approach, and service quality measures are appropriate to the value of the engagement and that compliance with regulatory and statutory obligations is embedded throughout the engagement.
- Negotiate the best price for agreed services, considering the end-to-end lifetime value of the engagement.
- Utilize the control framework for assigned suppliers that is appropriate to the value of the relationship and the criticality of goods/services to successful operation of Connells business.
- Maintain successful relationships with peers within IT and suppliers.
- Adhere to Connells Group standards and policies, including those regulatory and legal obligations that are our passport to do business, and identify and escalate any breaches.
Requirements:
- Experience in an IT Supplier Management function, with a good understanding of IT supplier categories such as Software, Hardware, Software as a Service (SaaS), Network Management Systems, and Telecoms.
- Evidence of ability to establish credibility as a subject matter expert at senior and operational levels.
- Experience in developing and negotiating robust contracts for IT goods and services, with evidence of achieving outcomes that balance the interests of all parties.
- Ability to leverage value across the lifetime of a 3rd party engagement.
- A proven record of dealing with complex projects and meeting conflicting demands.
- Excellent written and verbal communication skills, able to translate technical language into clear, accurate terminology that non-technical people understand.
Connells Group is one of the largest and most successful estate agency and property services providers in the UK, with a network of over 1,250 branches nationwide. As an equal opportunities employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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