Electrical Wholesale Branch Support Specialist
4 weeks ago
We are seeking a highly motivated and customer-focused Electrical Wholesale Branch Support Specialist to join our team at Meridian Business Support Limited. As a key member of our branch team, you will be responsible for providing exceptional customer service to trade professionals and members of the public on our trade counter. Your role will involve taking ownership of shop displays to highlight promotions and store offers, as well as selling products on the trade counter and building rapport with customers to drive loyalty.
Key Responsibilities
* Provide excellent customer service to trade professionals and members of the public on the trade counter
* Take ownership of shop displays to highlight promotions and store offers
* Sell products on the trade counter and build rapport with customers to drive loyalty
* Work collaboratively with the sales team and delivery driver to ensure seamless customer service
Requirements
* Must hold a valid in-date full UK driver's licence
* Must be over 21 with no more than 3 points on licence
* Customer-focused with experience of working in a customer-facing role
* Proactive approach and natural flair for building relationships with customers
* Ability to work in a fast-paced role while maintaining a consistent eye for detail
* Flexible approach and ability to work under pressure
* Embracing of change and new technologies
* Electrical product knowledge is advantageous
What We Offer
* Competitive salary
* Performance-based bonus scheme
* 42.5 hours per week, Monday to Friday, with shifts between 07:00 and 17:00
* 33 days annual leave (including bank holidays) + birthday day off
* Comprehensive health and wellbeing support programme, long service awards, and key milestones
* Enhanced family leave benefits
* Agile working
* Training academy
* Buy and sell
* Annual leave, free virtual GP service, and staff discount on webshop and discounts in high-street stores
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