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Sportsbook CRM Manager

1 month ago

London, Greater London, United Kingdom Aristocrat Interactive Full time
About the Role

We are seeking a highly skilled Sportsbook CRM Manager to join our team at Aristocrat Interactive. As a key member of our marketing operations team, you will be responsible for developing and implementing CRM strategies that drive customer retention and loyalty across our sportsbook platform.

Key Responsibilities
  • Develop and execute CRM strategies to enhance customer experience and drive retention
  • Collaborate with marketing and CRM teams to create targeted campaigns and promotions
  • Monitor and analyze campaign performance to optimize results
  • Provide leadership and guidance on best practices for CRM and marketing operations
  • Stay up-to-date with industry trends and competitor activity to inform strategy
Requirements
  • Deep understanding of sportsbook products and passion for sports
  • Experience with implementing and tracking campaign metrics across multiple channels
  • Excellent project management, time management, and problem-solving skills
  • Good working knowledge of HTML and proficiency in Excel
  • Ability to work under pressure and meet tight deadlines
About Us

Aristocrat Interactive is a leading online real money gaming business, part of Aristocrat Leisure Limited. We are committed to delivering industry-leading casino games and online real money games that entertain millions of players worldwide. Our team of over 8,500 people are united by our mission to bring joy to life through the power of play.

Our Values
  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen