Test Centre Administrator-Boston

4 weeks ago

Boston, Lincolnshire, United Kingdom Pearson Full time
About the Role

We are seeking a highly organized and detail-oriented Test Centre Administrator to join our team in Boston. As a Test Centre Administrator, you will play a critical role in ensuring the smooth delivery of exams and tests at our Test Centres.

Key Responsibilities
  • Welcome and check-in customers, verifying their personal identification documents and explaining the exam testing process.
  • Comply with all exam testing security and procedures, using careful judgment to ensure the integrity of the exam process.
  • Proctor and invigilate candidates while they are completing their exams, maintaining a secure and comfortable testing environment.
  • Troubleshoot technical issues with internal departments, such as our IT department, to ensure seamless exam delivery.
  • Perform housekeeping duties, including sanitizing keyboards and workstations after each candidate has finished their exam.
Requirements

To be successful in this role, you will need to be a team player with excellent communication skills, able to work a variety of shifts, including early mornings, late evenings, and weekends. You will also need to be flexible and able to adapt to changing circumstances.

We are looking for a candidate with a strong attention to detail, excellent organizational skills, and the ability to work independently with minimal supervision. You will also need to be comfortable working in a quiet testing environment, with excellent attention to detail and the ability to monitor for restricted behavior.

About Us

Pearson is a leading education company that adds life to a lifetime of learning. We are committed to creating vibrant and enriching learning experiences designed for real-life impact. Our Assessment & Qualifications division is a key part of our business, and we are seeking a highly motivated and organized individual to join our team as a Test Centre Administrator.

We value diversity, equity, and inclusion and are committed to building a workplace where talent can learn, grow, and thrive. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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