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Shop Supervisor

2 months ago

Sudbury, Suffolk, United Kingdom Sue Ryder Full time

About the Role

Sue Ryder is seeking a highly motivated and experienced Shop Supervisor to join our retail team in Sudbury. As a Shop Supervisor, you will play a key role in driving sales, achieving targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities

  • Lead a team of volunteers to deliver great customer service and drive sales
  • Work with the local community to generate sufficient donated stock to drive sales
  • Help to recruit, train, and retain a volunteer team
  • Set high standards of merchandising and housekeeping
  • Manage effective stock processes to ensure the shop is well merchandised with fresh, seasonal stock
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
  • Manage an effective stock process through the Epos operation

What We Offer

  • Competitive benefits package, including 27 days holiday rising to 33 with length of service, company pension scheme, and staff discount
  • Opportunity to work for a leading charity retailer with a strong brand and reputation
  • Chance to make a real difference in the lives of people affected by illness, injury, and bereavement
  • Supportive and inclusive work environment

About Us

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to people affected by illness, injury, and bereavement. Our shops play a vital role in generating funds to support our care and support services.