Air/Sea Operations Coordinator

3 weeks ago


Slough, Slough, United Kingdom Freightserve recruitment Full time

Freightserve recruitment is seeking a skilled Air/Sea Operations Coordinator to join their team at their Heathrow-based facility in the Slough area.

This role will be a key part of their freight logistics team, responsible for managing aspects of air & sea freight exports and imports, and contributing to the development of their in-house freight forwarding department.

Key Responsibilities
  • Coordinate and manage the full cycle of export and import shipments across multiple transport modes (air, sea).
  • Complete MAWB & HAWB's.
  • Negotiate rates with carriers and suppliers, ensuring the best possible prices and service levels.
  • Provide accurate quotations and pricing for shipments.
  • Organise and arrange collections and deliveries.
  • Handle all necessary documentation for customs clearance, compliance, and shipment tracking.
  • Liaise with clients, carriers, and overseas agents to ensure smooth and timely delivery of goods.
  • Arrange A-Z of export shipments globally.
  • Create job files on the in-house system, keeping accurate and detailed records.
  • Develop effective relationships with customers and suppliers for an efficient service, communicating with clients regarding their shipment progress.
  • Send proof of exports/imports to clients.
  • Support and cover import processes.
  • Communicate with sales and operations teams throughout the day.
  • Provide administration assistance to the team.
  • Provide assistance throughout the business as and when required.
  • Answer phones.
Requirements
  • 2+ years of experience in multimodal freight forwarding, with a focus on both exports and imports.
  • Strong understanding of customs procedures and international shipping regulations.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple shipments and deadlines simultaneously.
  • Operational and sales (business development) experience is an advantage.
  • Excellent attention to detail and high level of accuracy.
  • ASM Sequoia and CDS knowledge.

As a leading freight specialist in the UK, Freightserve has a growing reputation among freight-related companies. With over 30 years of experience in the Freight Forwarding and Shipping industry, they are committed to providing exceptional service and expertise to their clients.



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