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Compliance Officer

2 months ago

Birmingham, Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

Job Title: Compliance Administrator

About the Company:
Pertemps Birmingham Commercial is a leading recruitment agency specializing in commercial and industrial placements. Our clients include a diverse range of businesses, from small startups to large corporations.

Job Summary:
We are seeking an experienced Compliance Administrator to join our team. As a Compliance Administrator, you will be responsible for ensuring that our clients' compliance schedules are up-to-date and accurate. This will involve monitoring compliance schedules, chasing bookings, and updating data in a timely and accurate manner.

Key Responsibilities:
* Monitor compliance schedules for all vehicle types
* Chase all compliance bookings, liaising with vendors, drivers, and customers
* Ensure all required job types are booked within the specified date or date range
* Update data in a timely and accurate manner
* Highlight any incorrect contact data to specified account contact
* Report any slippage to fleet contact and account contact
* Confirm booking dates to all parties
* Act as point of contact for other departments for any changes in bookings or information needed
* Follow up all bookings to ensure completion and pass
* Assist with gathering any documents required as proof of completion

Requirements:
* Good general level of education
* Proficient in the use of a PC, internet, and email
* Ability to grasp new software applications easily and quickly
* CPC or FTA training preferred, but not essential
* Experience of working within a pressurised environment
* Ability to remain calm, empathetic, and professional in difficult situations
* Comfortable working to targets and deadlines
* Experience in the motor industry is desirable, but not essential
* Ability to multitask and use own initiative to solve problems
* Ability to prioritise and manage own workload and proven experience of working to tight deadlines and strict KPI's
* Positive, confident, and approachable communication style
* Ability to deal with a variety of situations with diplomacy
* Excellent questioning and listening skills
* Consistently professional telephone manner
* Committed to delivering excellent customer service within agreed parameters

If you have 2 years plus experience within an Administration position or are a strong Administrator who is proficient in I.T, please apply and upload an up-to-date CV.