Application Support Specialist
3 weeks ago
At PayPoint, we are passionate about technology and building innovative solutions. We have an exciting opportunity for a skilled Application Support Specialist to join our team.
The successful candidate will provide technical support to our retail estate, working closely with our 3rd line support teams to resolve complex issues. This role includes a mix of remote and onsite working, with 2-3 days per week in the office. You will be responsible for troubleshooting technical problems, identifying root causes, and implementing long-term solutions.
To ensure services run smoothly across the organization, you may be required to work across a 7-day rota. Excellent communication skills are essential for this role, as you will need to interact with both technical and non-technical staff. Additionally, experience with transaction processing systems, IIS Server knowledge, and understanding of ITIL (IT Infrastructure Library) are highly desirable.
We offer a competitive salary package, including £45,000 - £55,000 per annum, depending on experience, plus benefits such as holiday purchase scheme, on-site gym membership, online benefits portal, contributory company pension scheme, private medical insurance, and life assurance.
This is an excellent opportunity to develop your skills and experience in a dynamic and supportive environment. If you are a motivated and proactive individual who is passionate about technology, we would love to hear from you.
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Technical Applications Specialist
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