Helpdesk Support Specialist

4 weeks ago


Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full time
Job Description

We are seeking a skilled Helpdesk Advisor to provide technical support to our client’s field-based staff.

The successful candidate will be responsible for answering calls and emails, resetting passwords, sending login links, and providing general ad-hoc support.

The role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide technical support to field-based staff via phone and email
  • Reset passwords and send login links as required
  • Offer general ad-hoc support to resolve technical issues
  • Work closely with the client’s team to ensure seamless integration of the new IT system

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical knowledge and experience in IT support

About the Role:

This is a temporary Helpdesk Advisor position, supporting a client with a short-term project.

The role offers the opportunity to work with a large team and gain experience in IT support.

What We Offer:

  • A competitive hourly rate
  • The opportunity to work with a reputable client
  • Experience in IT support and technical skills development

How to Apply:

Apply now to be considered for this exciting opportunity.



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