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Travel Agency Director

2 months ago


Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

Job Title: Travel Agency Director

Job Summary: We are seeking a highly experienced and motivated Travel Agency Director to lead our retail travel store team. As a key member of our management team, you will be responsible for driving sales growth, delivering exceptional customer service, and developing a positive and collaborative work environment.

Key Responsibilities:

  • Lead and motivate the sales team to achieve targets and deliver exceptional customer service.
  • Implement effective sales strategies and initiatives to maximize revenue and profitability.
  • Foster a positive and collaborative work environment, encouraging teamwork and providing guidance and support to team members.
  • Monitor and analyze store performance, identifying areas for improvement and implementing action plans to drive business growth.
  • Work with team members on their personal development plans and set goals for progression and achievement.
  • Maintain strong product knowledge and stay updated on industry trends, destinations, and travel-related information.
  • Build and maintain relationships with customers, suppliers, and other stakeholders to enhance business opportunities.

Requirements:

  • Previous experience as a Travel Agency Manager or Assistant Manager.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of the travel industry and its trends.

What We Offer:

  • Competitive basic salary up to £30k pa.
  • Commission and bonuses.
  • Incentive schemes.
  • Generous staff and family discounts on holidays.
  • Up to 34 days of annual leave.
  • Pension and life assurance.
  • Discounts with high street retailers.

About Us: We are a leading travel recruitment agency, specializing in placing experienced travel professionals in top travel industry jobs. We are passionate about helping our clients achieve their career goals and providing them with the best possible opportunities.