Customer Care Operations Manager

4 days ago


Leicester, Leicester, United Kingdom Mindera Full time
Key Responsibilities:
  • Manage and centralize documents for services
  • Coordinate information and data for government frameworks
  • Review potential opportunities for tenders
  • Support in writing bids and arranging materials for pitch opportunities
  • Research public sector procurement processes
  • Develop and implement required processes with peers
  • Build a contact file and share regular updates

Requirements:

  • Experience working with or within the public sector
  • Excellent relationship and stakeholder management skills
  • Ability to establish simple and effective processes
  • Some events experience
  • Proficiency in Microsoft Office and Google Suite

We offer a salary range of $75,000-$95,000 depending on experience, flexible working arrangements, opportunities for professional development and career advancement, a dynamic work environment, access to Udemy, 25 days holiday plus bank holidays, private medical healthcare, electric vehicle leasing scheme, enhanced pension scheme, enhanced maternity and paternity leave, conference budget, retail discounts, cycle to work scheme, and an annual company team-building trip.



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