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Technical Operations Engineer
2 months ago
We are seeking a highly skilled Infrastructure Support Specialist to join our team at Tata Consultancy Services. As a key member of our infrastructure team, you will be responsible for providing 2nd and 3rd line technical support for our server estate, including Windows 2022/2019/2016/2012.
Key Responsibilities- Provide technical support for server estate, including troubleshooting and resolving issues.
- Manage deployments of new and updated applications and operating systems.
- Deploy and manage applications in Citrix VDA environment.
- Use change, problem, incident, and release management toolset in accordance with organizational policies.
- Ensure compliance and industry security best practices.
- Provide technical assistance, training, and mentoring to other technical resources.
- Manage internal and external stakeholders to ensure support and delivery of business-critical services.
- Experience with management of Windows desktop builds.
- Knowledge of application packaging technologies such as MSI.
- Hands-on experience with VMware infrastructure design, build, and deployment.
- Knowledge of management of Anti-Virus and Patching Deployments.
- Experience with Active Directory, especially Group Policy Management.
- Working knowledge of DNS, DHCP, and WINS.
- Experience working effectively in an infrastructure/application ITIL-based support environment.
- Strong verbal and written skills.
- Able to pass background vetting process.
Tata Consultancy Services is a leading IT services company that offers a competitive salary package, paid holiday entitlement, pension contribution, private healthcare, and other benefits. We are committed to diversity, inclusion, and wellbeing, and offer a welcoming culture and internal volunteering and social networks.
