Part-Time Support Coordinator
2 weeks ago
Job Summary
We are seeking a Part-Time Support Coordinator to join our team at Nuffield Health in Reading. This role will involve providing exceptional customer service and support to Microsoft employees accessing wellbeing services.
The successful candidate will be responsible for managing Health Assessment and Emotional Wellbeing appointments, ensuring a smooth customer journey and exceeding service level expectations.
Key Responsibilities
- Manage diaries and client appointments for onsite wellbeing services
- Provide strong communication skills with clients and employees
- Work closely with departments and team members to ensure consistency and professional delivery of services
- Complete monthly KPIs
Requirements
- Experience in a customer service focused environment
- Outstanding communication and customer service skills
- Approachable, personable and able to adapt to different situations
- Team player with exceptional planning and organization skills
- Excellent attention to detail
- Ability to work in a pressurised environment
- Flexible and 'can do' attitude
- Excellent IT skills, with proven skills in Microsoft Excel, PowerPoint and Word
What We Offer
In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days' annual holiday (increasing with service), gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits.
Salary - Up to £24,500 pro rata
Hours - part time and flexible across the week. 24 hours.
Location - Reading, Berkshire
Contract type - Permanent
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