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IT Solutions Analyst

1 month ago

East Molesey, Surrey, United Kingdom History Royal Palaces Full time

About the Role

We are seeking a highly motivated and organized IT Solutions Analyst to join our team at Historic Royal Palaces. As a key member of our digital transformation team, you will play a crucial role in analyzing business processes, systems, and data to support the delivery of digital, technology, and business solutions projects across our organization.

Key Responsibilities

  • Assist in workshops and building Proofs of Concepts to gather requirements and create product backlogs
  • Prepare detailed 'as is' and 'to be' business process and system maps and carry out gap analysis
  • Assist in the design of test cases, create test scripts, and analyze and report on test results
  • Support in the resolution of business applications problems

Requirements

  • Self-motivated, proactive, and organized with experience of stakeholder engagement, gathering and analyzing information and data
  • Understanding, documenting, and analyzing business processes and defining acceptance criteria
  • Good communication skills and ability to work in different project frameworks
  • Understanding of security and compliance standards and inquisitive with in-depth experience with Microsoft 365 and other digital technologies and tools

What We Offer

  • Hybrid working model with flexibility to work from home and site
  • Enhanced holiday entitlement and generous employer pension contributions
  • Annual pay reviews and bonuses, critical illness cover, and life assurance
  • Family-friendly policies and benefits, staff discounts, and membership to all palaces

How to Apply

Visit our website to find out more and apply for this exciting opportunity. Historic Royal Palaces is an equal opportunities employer and values a diverse workforce.