Installation Team Lead

4 weeks ago

London, Greater London, United Kingdom Life Kitchens - Kitchens For Living Full time
Job Description

Life Kitchens - Kitchens For Living is seeking a highly skilled Installation Manager to join our team. As an Installation Manager, you will be responsible for ensuring that installations meet the required quality and specification to delight our customers.

The successful candidate will have proven experience in a similar role, i.e. installation of kitchens and bedrooms, and will be able to motivate, train, and manage installation teams to ensure they undertake their role on a 'Right First Time' basis.

Key Responsibilities:

  • Recruit, organise, and motivate installation teams.
  • Manage installation teams to ensure they undertake their role on a 'Right First Time' basis.
  • Undertake site surveys to ensure the installation is completed as smoothly as possible.
  • Maintain customer service and customer etiquette standards and represent Life Kitchens as a high-quality kitchen brand.
  • Engage fully in ensuring subcontracted installation teams fully understand what is required of them by Life Kitchens, and that installers can carry out the task allocated assisting and training where appropriate.
  • Assist and ensure our installation sites are kept clean and there is a safe working environment, in accordance with company requirements for Health and Safety and general presentation.
  • Initiate, control, and maintain the necessary documentation required to carry out your role and play a part in assisting in this throughout the process.
  • Lead a highly motivated team that always demonstrates a 'can do' attitude, continually reviews performance, and delivers annual improvements.
  • Liaise with head office and showrooms, keeping them up to date at key points in the process.

Essential Requirements:

  • Proven experience in a similar role, i.e. installation of kitchens and bedrooms.
  • Previous experience of working in a field-based environment.
  • Experience of working in the building trade.
  • Self-motivated.
  • Proven experience of being able to influence at all levels including site, end users, and commercial/contract customers.
  • High level of technical knowledge.
  • Ability to work under pressure and problem solve.
  • Articulate and well presented.
  • Conscientious and flexible.
  • Ability to communicate with stakeholders at all levels.
  • Excellent customer service.
  • Full, clean driving licence.
  • Flexible approach.
  • Right to work in the UK.

Desirable Requirements:

  • Previous joinery or kitchen fitting experience.
  • SSTS qualification.
  • CSCS card.
  • Knowledge of NHBC and its tolerances.

Practical Requirements:

  • The role will require the following:
  • Lifting/manoeuvring of kitchen appliances and cabinets.
  • Close inspection work and the ability to differentiate accurately between materials.
  • The ability to follow the requirements of Standard Operating Procedures and work with minimal supervision.
  • Ability to operate a PC.

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