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Barista Team Lead

1 month ago

Brentwood, Essex, United Kingdom Costa Coffee Full time

Barista Team Lead

Costa Coffee is seeking a skilled Barista Team Lead to join our team. As a Barista Team Lead, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of baristas to deliver high-quality customer service
  • Ensure that all baristas are trained and equipped to perform their roles
  • Monitor and maintain high standards of cleanliness and organization in the store
  • Assist with the preparation and presentation of food and beverages
  • Provide excellent customer service and resolve any customer complaints in a professional manner

Requirements:

  • Previous experience in a leadership role, preferably in a retail or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Knowledge of coffee and food preparation
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment
  • Discounts on food and beverages
  • A chance to work with a leading coffee brand

About Us:

Costa Coffee is a leading coffee brand with a passion for delivering exceptional customer service. We are committed to providing a warm and welcoming environment for our customers and employees alike.