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Claims Adjuster

2 months ago


Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time
Job Description

We are seeking a highly skilled Claims Adjuster to join our team at Exchange Street Claims & Financial Services. As a Claims Adjuster, you will play a critical role in ensuring that all claims are proactively managed to conclusion, while providing exceptional customer service to our clients and customers.

Key Responsibilities:
  • Customer Engagement: Empathize and engage with customers to ensure they are treated as individuals, taking the time to consider the impact of the claim and the required claim stages on the customer.
  • Investigation and Evidence Gathering: Appropriately obtain high-quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other relevant evidence.
  • Claim Decision Making: Demonstrate confidence and knowledge to make decisions regarding policy liability, quantum, and subrogation and risk management issues.
  • Confidentiality and Ethics: Maintain confidentiality and high personal ethical standards throughout the claim process.
  • Communication: Effectively communicate with customers, clients, and colleagues to ensure seamless claim management.

As a Claims Adjuster at Exchange Street Claims & Financial Services, you will have the opportunity to work with a variety of domestic and light commercial property claims, utilizing your skills and expertise to deliver exceptional results.