Claims Adjuster

4 weeks ago


Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time
Job Title: Desk Adjuster

We are seeking a skilled Desk Adjuster to join our team at Exchange Street Claims & Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers, ensuring that all claims are proactively managed to conclusion.

Key Responsibilities:
  • Customer Engagement: Empathize and engage with customers to ensure they are treated as individuals, taking the time to consider the impact of the claim and the required claim stages on the customer.
  • Investigation and Evidence: Appropriately obtain high-quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
  • Decision Making: Demonstrate confidence and knowledge to make decisions regarding policy liability, quantum, and subrogation and risk management issues.
  • Confidentiality and Ethics: Maintain confidentiality and high personal ethical standards throughout the claims process.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. For all other vacancies, please visit our website at www.exchange-street.co.uk.


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