Assistant General Manager

3 weeks ago


Watford, Hertfordshire, United Kingdom Flip Out Full time
Assistant General Manager Job Description

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Flip Out UK. As a key member of our management team, you will play a crucial role in leading and developing our park operations, ensuring exceptional customer experiences, and driving business growth.

Key Responsibilities:
  • Support the General Manager in leading the park team and driving business performance.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and maintain high standards of health and safety, risk assessment, and compliance.
  • Lead and develop the park's local community engagement programme.
  • Partner with the General Manager to recruit, coach, and develop the team.
  • Manage the day-to-day operations of the park, including maintenance, facilities, and catering services.
  • Ensure effective communication with teams and guests, responding promptly to feedback and concerns.
  • Adapt to changing business needs, demonstrating resilience and a proactive approach.
Requirements:
  • Management experience within the leisure industry.
  • Excellent coaching and people management skills.
  • Strong health and safety knowledge and risk assessment skills.
  • Sound financial understanding and commercial awareness.
  • IT skills and ability to use operational platforms.
Working Conditions:
  • 5 days out of 7, with weekend work essential.
  • Salary £27,325 per annum.
  • Generous bonus scheme with additional earnings of up to £3000 per annum.


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