Field Service Technician
4 weeks ago
Role Overview
As a Field Service Technician at Virgin Media O2, you will be responsible for installing and maintaining our high-speed broadband services across our designated areas. This role requires strong technical skills, a customer-focused approach, and the ability to work independently with minimal supervision.
Key Responsibilities:
Installation and Maintenance
Install and maintain our broadband services in customer premises, ensuring a high level of quality and customer satisfaction.
Technical Support
Provide technical support to customers, diagnosing and resolving issues related to our broadband services.
Customer Focused
Deliver exceptional customer service, ensuring that customers are satisfied with the service they receive.
Requirements
No prior experience is required, as full training will be provided. A competitive salary, plus overtime and performance-based commission, will be offered to the successful candidate.
Working Hours
A 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts will be offered.
Benefits
The successful candidate will have the opportunity to work for a leading provider of broadband services, with a competitive salary and benefits package.
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