Field Service Technician

4 weeks ago


Reading, Reading, United Kingdom Virgin Media O2 Full time

Role Overview

As a Field Service Technician at Virgin Media O2, you will be responsible for installing and maintaining our high-speed broadband services across our designated areas. This role requires strong technical skills, a customer-focused approach, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Installation and Maintenance

    Install and maintain our broadband services in customer premises, ensuring a high level of quality and customer satisfaction.

  • Technical Support

    Provide technical support to customers, diagnosing and resolving issues related to our broadband services.

  • Customer Focused

    Deliver exceptional customer service, ensuring that customers are satisfied with the service they receive.

Requirements

No prior experience is required, as full training will be provided. A competitive salary, plus overtime and performance-based commission, will be offered to the successful candidate.

Working Hours

A 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts will be offered.

Benefits

The successful candidate will have the opportunity to work for a leading provider of broadband services, with a competitive salary and benefits package.



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