Field Service Technician

4 weeks ago


Reading, Reading, United Kingdom nGeneration Full time
Job Overview

We are seeking a skilled Field Service Engineer / Field Support Technician to join our team at nGeneration. As a key member of our technical support team, you will be responsible for installing, refurbishing, and maintaining various types of technical equipment, including EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.

Your duties will include conducting daily visits to client locations, providing on-site equipment swap-out services, performing setup of Wi-Fi devices, identifying faults with data network cables, and troubleshooting and resolving technical, hardware, or software issues during site visits.

We offer a comprehensive range of benefits, including a company van and fuel card, training opportunities, and company events and team parties. If you have experience in installing EPoS within the retail or hospitality industry, or in IT Technical Support, Installations, Telecoms / Broadband Engineering, or a similar environment, we encourage you to apply.

Requirements
  • Experience in installing EPoS within the retail or hospitality industry (ideal)
  • Experience in IT Technical Support, Installations, Telecoms / Broadband Engineering, or a similar environment (considered)
  • Willingness to travel to client sites daily
  • UK Manual Driving Licence (required)
  • Technical mindset, logical and methodical approach to troubleshooting, and experience or knowledge in identifying faults with data network cables
Benefits
  • Company Van and Fuel Card
  • Training Opportunities
  • Company Events and Team Parties


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