Field Service Technician
4 weeks ago
Role Overview
We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and maintaining our network infrastructure, ensuring that our customers receive the best possible service.
Key Responsibilities
- Install and maintain network infrastructure, including cables, routers, and switches
- Diagnose and repair technical issues with our network equipment
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
- Collaborate with the technical team to share knowledge and best practices
Requirements
- A UK Manual driving licence with no more than 8 points
- Be comfortable working at heights and outside in all weathers
- Someone who enjoys problem solving and finding suitable solutions for customers
- An individual who can build great relationships with customers
What We Offer
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- 25 days of annual leave, including your birthday
- A first-rate pension programme with up to 10% matching contributions
- The ability to buy and sell up to 5 days of leave to suit your individual needs
Why Join Us?
At Virgin Media O2, we are committed to providing our customers with the best possible service. We are looking for talented individuals who share our values and are passionate about delivering exceptional customer experiences.
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