Restaurant Operations Manager

4 days ago


Wakefield, Wakefield, United Kingdom Blue Shock Recruitment Solutions Full time

About Us:

Blue Shock Executive Search is a leading executive recruitment firm specializing in placing top talent in the restaurant, hospitality, and food service industries.

Client Summary:

The Client is a renowned chain of restaurants known for its high-quality menu items, excellent customer service, and family-friendly atmosphere.

Overview:

The Restaurant General Manager will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and driving sales growth. Key accountabilities include managing service systems, providing shift leadership to employees, and maintaining high standards of excellence.

Key Leadership Competencies:

Leadership Traits:

  1. Acts with Character and Integrity
  2. Communicates With Impact
  3. Coaches for Performance
  4. Connects and Engages with Others
  5. Focuses on Guest Service
  6. Sets High Standards of Excellence
  7. Creates Accountability for Performance
  8. Plans and Organizes
  9. Leads Teams

Requirements:

To succeed in this role, you will need:

Education and Qualifications:

  1. High School Diploma (or equivalent) required
  2. Degree in Management, food service, or a hospitality-related field preferred

Preferred Skills & Experience:

  1. 3 years of experience as a General Manager supervising the culinary or service operations of a full-service restaurant.
  2. Proven ability to lead the overall culinary or guest service experience
  3. 2 years of experience recruiting, selecting and retaining hourly employees
  4. Experience training, coaching and developing hourly employees to ensure that they are able to perform to the best of their abilities.
  5. Experience setting high standards and holding employees accountable for meeting those standards
  6. Ability to develop service improvement or culinary plans based upon business and service results

Compensation:

We offer a competitive salary of approximately $65,000 per year, depending on experience and qualifications. This includes benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.



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