Seasonal Retail Associate

2 weeks ago


St Albans, Hertfordshire, United Kingdom Oliver Bonas Full time
About the Role:

We're seeking a talented and enthusiastic Seasonal Team Member to join our team at Oliver Bonas this Christmas. As a key member of our store team, you'll be responsible for delivering an exceptional customer experience, providing excellent product knowledge, and working collaboratively with your colleagues to achieve sales targets.


Key Responsibilities:

  • Provide a great experience to every customer, ensuring they feel valued and supported throughout their shopping journey.
  • Develop an excellent product knowledge, enabling you to effectively communicate the features and benefits of our products to customers.
  • Maintain strong, consistent communication with your team, working together to achieve store goals and objectives.
  • Participate in all training opportunities provided, contributing positively to team sessions and embracing ownership of tasks.
  • Adhere to all operational practices and procedures, including stock deliveries, health and safety standards, and stock takes and replenishment.
  • Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
  • Support other stores as needed, demonstrating a flexible and adaptable approach to meet the needs of the business.
  • Be aware of store and company product best-sellers, using this knowledge to support sales growth and achieve sales targets.

What We're Looking For:

  • Great people skills, with a warm and welcoming approach to customer service.
  • Excellent communication skills, with the ability to work effectively with colleagues and customers.
  • Organisation skills and multi-tasking ability, with a keen eye for detail.
  • Positivity, vibrancy, and a willingness to take on new challenges and opportunities.
  • Someone who's kind, helpful, and considerate towards customers and team members alike.
  • Resourcefulness and a willingness to learn and develop new skills.

What We Offer:

  • A generous employee discount of 30% off Oliver Bonas products from your first day with us.
  • Free access to our 24-hour employee assistance programme, offering financial, emotional, and vocational support.
  • A Refer a Friend incentive, with the opportunity to earn £100 for every friend you refer who joins our team.
  • A commitment to equity, diversity, and inclusion, with a dedicated EDI team and Voice network.
  • Mental Health First Aider support, ensuring you have the resources and support you need to thrive in your role.
  • Free refreshments and treats in store, because we believe in taking care of our team members.

Equality, Diversity & Inclusion at Oliver Bonas:

We're proud to be an equal opportunities employer, committed to creating a workplace that's inclusive and welcoming to everyone. We believe that our brand should reflect the diversity of the communities we serve, and we're dedicated to making a positive impact through our EDI initiatives.


We welcome applications from all eligible candidates, but we're particularly interested in speaking to candidates from the Black, Asian & Mixed Heritage communities. To learn more about our EDI commitments, please visit our website: https://www.oliverbonas.com/meet-the-team/diversity



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